At Snow Soft (Pvt) Ltd, we are committed to safeguarding your privacy and protecting your personal information. This Privacy Policy explains how we collect, use, and secure your data when you use our software, services, and website. By accessing our services, you agree to the practices described in this policy.
Personal Identification Information: Name, email address, phone number, and company name.
Technical Information: Device type, IP address, browser type, and operating system.
Business Information: Provided for enterprise solutions or software.
Payment Information: Managed securely through trusted third-party payment gateways.
Service Delivery: To provide and improve software solutions.
Communication: To respond to inquiries and provide support.
Marketing: To send promotional content if you opt-in.
Compliance: To comply with legal obligations and ensure security.
At Snow Soft (Pvt) Ltd, we strive to maintain transparency and fairness in our financial practices. Our Refundable Policy ensures clarity for any deposits or payments associated with our services. The terms of the Refundable Policy are as follows:
Refunds are applicable for payments made under eligible circumstances, as specified in our agreements or service terms.
If services are canceled or terminated due to compliance with the agreement, eligible refunds will be processed promptly.
Refunds for deposits or payments may be forfeited partially or fully in cases of non-compliance or breach of agreement terms.
All refund requests are subject to verification and approval, ensuring that the terms of service were adhered to.
Refunds are processed within 7 business days after approval of the request or after the termination of the agreement, whichever applies.
For any inquiries related to refunds, contact us at support@snowsofts.com.
We do not sell, trade, or share your personal information except under these conditions:
Trusted Service Providers: Third-party providers assisting with operations.
Legal Compliance: When required by law or valid legal requests.
We use industry-standard measures to protect your data. While no system is entirely secure, we take every precaution to safeguard your information.
Cookies and similar tools enhance your experience. You can manage your preferences through browser settings, though some features may be limited.
Access, update, or delete your personal information.
Opt-out of marketing communications.
Request details about data processing.
Contact us to exercise these rights.
We may update this Privacy Policy periodically. Changes will be posted here with the updated date.
If you have questions about this policy, contact us:
Email: support@snowsofts.com
Phone: +94-11 434 1530/1
Address: Snow Soft (Pvt) Ltd, L2-31, Realty Plaza, Ja-Ela, Sri Lanka
Privacy Policy